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Virginia Joins Bipartisan, Interstate Compact to Expand Rapid Antigen Testing

August 4, 2020

Six-state agreement will put Virginia on path to purchase 500,000 rapid, point-of-care antigen tests. Governor Ralph Northam today announced a cutting-edge interstate compact to expand the use of rapid antigen testing in Virginia.


Virginia Beach Health Department Hosting Another COVID-19 Community Testing Event

August 3, 2020

​The Virginia Beach Department of Public Health (VBDPH) will hold another FREE COVID-19 community-based testing event on Saturday, Aug. 8 from 10 a.m. to noon at Level Green Park (Level Green Boulevard).


Virginia Beach Partners with Commonwealth to Make Masks and Sanitizer Available to Vulnerable Neighborhoods

July 30, 2020

Under Virginia’s Health Equity Pilot Program, the City will distribute personal protective equipment and public health information in the Western Bayside, Green Run, Rosemont and Seatack communities. The City of Virginia Beach is partnering with the Virginia Department of Emergency Management (VDEM) and the Commonwealth's Health Equity Taskforce to distribute 20,000 masks and bottles of hand sanitizer to targeted communities.

  • Virginia Beach Partners with Commonwealth to Make Masks and Sanitizer Available to Vulnerable Neighborhoods - Thursday, July 30, 2020
  • Virginia Beach Partners with Commonwealth to Make Masks and Sanitizer Available to Vulnerable Neighborhoods

    July 30, 2020

    ​The City of Virginia Beach is partnering with the Virginia Department of Emergency Management (VDEM) and the Commonwealth's Health Equity Taskforce to distribute 20,000 masks and bottles of hand sanitizer to targeted communities.

    The first several distribution events are scheduled in conjunction with a free COVID-19 testing hosted by the Virginia Beach Department of Health. Additional distribution events will be held throughout the month of August and will be announced as plans are finalized. The first scheduled events are:

    Friday, July 31
    10 a.m. – noon
    Lynnhaven Baptist Church, 2744 Robert Jackson Drive

    Saturday, Aug. 8
    10 a.m. – noon
    Level Green Park, Level Green Boulevard
    (Between Commonwealth Drive and Clear Springs Court)

    The bags, earmarked for high-risk communities, will contain two cloth masks, two bottles of hand sanitizer and literature from the Health Equity Taskforce on COVID-19 and mask washing instructions. They will also include a reminder to complete the 2020 Census and important hurricane preparedness information.

    This state-local partnership, launched by Governor Ralph Northam on May 11, is designed to increase equitable access to personal protective equipment (PPE) and public health information in underserved and historically disadvantaged communities that have been disproportionately impacted by COVID-19. The Health Equity Leadership Task Force used a data-driven approach to identify communities across the commonwealth most in need and at risk of contracting COVID-19.

    Communities were identified using indicators such as chronic diseases, household income, age, disability status and other important health factors. More than 40 localities statewide have been identified for participation in the Health Equity Pilot Program and each will receive up to 20,000 cloth masks, bottles of hand sanitizer and appropriate translated public health materials. To date, the commonwealth has partnered with 32 localities. More than 390,000 cloth masks and 350,000 bottles of hand sanitizer have been delivered to municipalities across the state.

    "One of the key steps in successfully stopping the spread is making sure that all of our residents are equipped with the supplies they need to keep their families safe," said Mayor Robert M. "Bobby" Dyer. "We're working with the state to get PPE in the hands of folks who need it because we don't want anyone who is trying to do the right thing to be thwarted by an inability to purchase masks or sanitizing products."

    "The Equity Leadership Task Force is excited to partner with the City of Virginia Beach for our health equity reform and PPE distribution program," said Dr. Janice Underwood, Chief Diversity Officer to Governor Northam. "COVID-19 cases are surging in the Hampton Roads area. Therefore, it will take all of us wearing a mask, using appropriate hygiene practices, and staying home when we can to protect each other. Communities of color have disproportionately carried the burden of COVID-19, but collaboration with localities like the City of Virginia Beach highlight Virginia's commitment to local-state partnerships that promote an equitable response and recovery from this deadly disease."

    "VDEM is delighted to work collaboratively with the City of Virginia Beach to implement the Health Equity Pilot Program," said VDEM State Coordinator Curtis Brown. "COVID-19 has disproportionately impacted communities of color and low-income populations, and has further shed light on systemic inequities. This program is focused on supporting local governments in their efforts to equitably provide much needed resources to community members."

    Applying an equity lens to the COVID-19 mitigation and response efforts is important, as many Virginia residents do not have access to lifesaving personal protective equipment, are not able to socially and physically distance from others and take in important information differently. The Health Equity Pilot Project is a collaborative effort with local governments and provides municipalities with timely health equity and public safety training and residents with much needed personal protective equipment.

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  • Governor Northam Announces $644.6 Million in Federal Coronavirus Relief Fund Dollars Distributed to Local Governments - Wednesday, July 29, 2020
  • Governor Northam Announces $644.6 Million in Federal Coronavirus Relief Fund Dollars Distributed to Local Governments

    July 28, 2020

    Second round of payments completes allocation of funding Virginia received under federal CARES Act, provides a total of $1.3 billion to localities

    Governor Ralph Northam today announced that the Commonwealth will distribute $644.6 million in federal COVID-19 relief funding to local governments in its second and final round of allocations. These payments represent the remaining 50 percent of local allocations and do not include $200.2 million that Fairfax County received directly from the federal government. The federal Coronavirus Aid, Relief, and Economic Security Act (CARES Act) established the Coronavirus Relief Fund (CRF) to provide funding to states and eligible units of local government navigating the COVID-19 pandemic.

    Virginia received approximately $3.1 billion as its share of the $150 billion CRF. While the CARES Act does not require that states distribute funding to local governments with populations less than 500,000, the Governor recognizes that cities and counties of all sizes have expenses related to the ongoing COVID-19 pandemic and directed these federal dollars to localities.

    “Virginia was one of the first states to provide such a large share of its federal aid directly to local governments,” said Governor Northam. “We are committed to making sure localities of all sizes get the assistance they need to respond to COVID-19 and keep Virginians safe during these unprecedented times.”

    Secretary of Finance Aubrey Layne sent a memorandum to cities and counties in Virginia on May 12, 2020 outlining the distribution of the first round of allocations to local governments, totaling $644.6 million. Once the second and final round of payments are disbursed, the Governor will have distributed 100 percent of the local allocations the Commonwealth received under the CARES Act, providing a total of $1.3 billion to localities.

    “Local governments are responsible for spending the money they receive, and we need them to step up and make sure that these federal dollars are going to the right places,” said Secretary of Finance Aubrey Layne. “Localities must be able to demonstrate to taxpayers that they are spending these funds wisely.”

    Similar to the first round, the second round of funding will be allotted proportionally based on population. Consequently, the second round of allocations will be equivalent to the amount each locality received in the first round on June 1, 2020. The Secretary of Finance issued an updated memorandum to cities and counties regarding the second and final allocation of federal CRF dollars. The updated memorandum, which includes the distributions by locality, is available here.

    To receive the second allocation, localities must submit a new certification form and complete an online survey regarding the use of their CRF dollars. After these two documents are completed and submitted, the Department of Accounts will initiate the transfer of funds to the local Treasurer. Localities can expect to receive the transfer from the State Comptroller within five business days following confirmation of receipt of the completed documents.

    The CARES Act requires that CRF dollars only be used to cover costs that (1) are necessary expenditures incurred due to the COVID-19 public health emergency, (2) were not accounted for in the budget most recently approved as of March 27, 2020 (the date of enactment of the CARES Act) for the state or government; and (3) were incurred during the period of March 1, 2020 and December 30, 2020.

    Current federal rules prohibit state and local governments from using the CRF to replace lost revenues and address significant budget shortfalls. State and local government officials have requested that this restriction be lifted in future stimulus packages, or that additional federal funds are provided to address the loss of state and local revenue.

    The Governor previously announced $246 million to support the state’s response to COVID-19 in long-term care facilities, including $205 million in federal CARES Act funds. Governor Northam also allocated an initial $50 million to launch the Virginia Rent and Mortgage Relief Program and help Virginians who are unable to pay their rent or mortgage due to the COVID-19 pandemic. Virginia also recently unveiled a $70 million economic recovery fund to assist small businesses and nonprofit organizations whose normal operations were disrupted by the ongoing health crisis.

    The Commonwealth has distributed more than $600 million to K-12 schools and higher education institutions and $70 million to assist child care facilities in providing services for essential personnel. Virginia also allocated $85 million in CARES Act funding to support child nutrition programs, and $219 million for the Pandemic EBT program through the Department of Social Services.

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  • Governor Northam Announces New Measures to Contain COVID-19 in Hampton Roads Region - Tuesday, July 28, 2020
  • Governor Northam Announces New Measures to Contain COVID-19 in Hampton Roads Region

    July 28, 2020

    Changes include restrictions on alcohol service, indoor dining, and social gatherings

    Governor Ralph Northam today outlined new actions to mitigate the spread of COVID-19 in the Hampton Roads region, which has seen a recent increase in new cases, hospitalizations, and positive tests. The new restrictions will apply to the Cities of Virginia Beach, Chesapeake, Norfolk, Suffolk, Portsmouth, Hampton, Williamsburg, Newport News, Poquoson, James City County, and York County.

    Beginning at midnight on Friday, July 31, restrictions will prohibit the on-site sale, consumption, and possession of alcohol after 10:00 p.m. in any restaurant, dining establishment, food court, brewery, microbrewery, distillery, winery, or tasting room. All restaurants, dining establishments, food courts, breweries, microbreweries, distilleries, wineries, and tasting rooms must close by midnight. Indoor dining in these establishments will be limited to 50 percent capacity. Public and private in-person gatherings over 50 people will be prohibited, down from a previous cap of 250 people.

    “While the health metrics remain largely stable in four out of Virginia’s five health regions, I am concerned about the recent increase in cases in Hampton Roads,” said Governor Northam. “These decisions are necessary to protect public health and prevent additional virus outbreaks—I will not hesitate to do what it takes to keep Virginians safe.”

    Earlier today, Governor Northam met with Dr. Deborah Birx, Coronavirus Response Coordinator for the White House Coronavirus Task Force. Governor Northam personally requested federal assistance to increase testing capacity and reduce test turnaround times. Dr. Birx also validated Governor Northam’s mitigation measures for the region, which are in line with her proposed recommendations to reduce indoor dining, close bars, restrict social gatherings, and increase the use of facial coverings.

    While Virginia law does not distinguish between restaurants and bars, the 10:00 p.m. curfew for alcohol sales and consumption, in addition to the current restrictions on seating or congregating in bar areas, effectively closes bars in the region. Individuals that choose to consume alcohol prior to 10:00 p.m. must be served in a restaurant and remain seated at tables six feet apart. Virginia has required face coverings in indoor public settings statewide since May 29.

    The percent of positive tests statewide has dropped to 7.3 percent, and remains well below 10 percent in the Northern, Northwest, Southwest, and Central Health regions. The Eastern region, which includes Hampton Roads, has a percent positivity rate of 10.8 percent.

    The full text of Executive Order Sixty-Eight and Order of Public Health Emergency Eight is available here. Read the order in Spanish here.

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  • Virginia Beach Health Department Announces Free COVID-19 Community Testing - Tuesday, July 28, 2020
  • Virginia Beach Health Department Announces Free COVID-19 Community Testing

    July 28, 2020

    The Virginia Beach Department of Public Health (VBDPH) will be holding a FREE COVID-19 community-based testing event on Friday, July 31, 2020, from 10 a.m. to noon at the First Lynnhaven Baptist Church, 2744 Robert Jackson Drive, Virginia Beach. For this event, Virginia Beach Department of Public Health staff and Virginia Beach Medical Reserve Corps (MRC) volunteers will administer the PCR testing for adults and children ages 13 years and older. Participants in this free walk-up testing event must wear a face covering.

    The Virginia Beach Department of Public Health is offering walk-up registration and testing, while supplies last. VBDPH will be providing only testing during the event and not medical care or treatment. For those with medical emergencies or severe COVID-19 symptoms, seek immediate medical attention and do not wait for this event.

    To lower the risk of respiratory germ spread, including COVID-19, the Virginia Department of Health continues to encourage the following effective behaviors:

    • Cover your mouth and nose with a cloth face cover when around others,
    • Elderly and those at risk should stay at home as much as possible. If not possible, avoid large gatherings.
    • Practice social distancing of 6 feet or more.
    • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer only if soap and water are not available.
    • Avoid touching your eyes, nose and mouth.
    • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
    • Clean and disinfect frequently touched objects and surfaces.
    • Stay home when you are sick.
    • Avoid contact with sick people.
    • Limit travel as much as possible.

    This is a rapidly changing situation, and information is being shared as it becomes available on the following websites: www.cdc.gov/covid19 or www.vdh.virginia.gov/coronavirus/.

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  • Governor Northam Urges Virginians to Prepare for Hurricane Season Amid COVID-19 Pandemic - Monday, July 27, 2020
  • Governor Northam Urges Virginians to Prepare for Hurricane Season Amid COVID-19 Pandemic

    July 27, 2020

    Agencies and cabinet members participate in preparedness exercise to test hurricane readiness, plan for disaster response during ongoing health crisis.

    Governor Ralph Northam is reminding all Virginians to prepare now as peak hurricane season approaches and the Commonwealth continues to respond to the COVID-19 pandemic. Earlier today, the Governor and his cabinet joined state local public safety agencies for a virtual exercise to test Virginia’s hurricane readiness and address the challenges of managing disaster response and recovery efforts during the ongoing health crisis.

    “Hurricane season brings added challenges this year due to the COVID-19 pandemic, and we are committed to ensuring that Virginians know their risks, get prepared, and stay informed,” said Governor Northam. “Our administration remains actively focused on planning for simultaneous emergencies, and we will continue to adjust our plans as needed to protect public health and keep the Commonwealth safe. As our government agencies prepare for the possibility of a complex incident involving a major natural disaster amid virus outbreaks, it is also important that individuals and businesses make sure they are ready as well.”

    One of the key statewide coordination efforts is the development of the Virginia Hurricane Evacuation Guide During the COVID-19 Pandemic, which highlights preparedness, response, and recovery actions in the event of tropical weather in coastal areas of the Commonwealth. This year’s guide includes pandemic considerations such as updating kits to include sanitation and personal protective supplies and following public health guidance. The Commonwealth is also preparing to adjust operations to ensure the delivery of critical services while adhering to social distancing guidelines and keeping people safe from storm impacts.

    “As public safety professionals, the staff at our state agencies are accustomed to managing multiple issues at once, and are specifically trained in hurricane response,” said Secretary of Public Safety and Homeland Security Brian J. Moran. “I have confidence in our preparedness efforts and ask that Virginians also take the time to plan for the hurricane season.”

    The traditional Atlantic hurricane season runs from June 1 through November 30, and forecasters are projecting an above average season—there have been eight named storms so far this year, and the first hurricane of the 2020 Atlantic hurricane season made landfall in Texas on July 25.

    Virginians know the devastating impacts of hurricanes and tropical storms and recognize these threats are not isolated to coastal areas. High winds, flooding, and tornadoes have also caused significant damages to inland communities. Hurricanes can be unpredictable in terms of timing and scope, and this year, it is particularly vital to prepare for hurricane season in conjunction with the COVID-19 pandemic.

    “This exercise was extremely beneficial, not only in strengthening our overall hurricane coordination efforts, but in identifying limitations and risks due to COVID-19 and operating in a more dispersed, virtual environment,” said Curtis Brown, State Coordinator at the Virginia Department of Emergency Management. “Understanding how we can enhance our preparedness, especially to support our most at-risk populations, is critical to the success of any disaster response and recovery.”

    Governor Northam is calling on all Virginians and those visiting the state to prepare now by knowing your risk, purchasing flood insurance, developing a family communication plan, and making an emergency kit. It’s important to know what to do to protect yourself, your loved ones, your business, and your community.

    • Know your zone. Evacuation may become necessary depending on the track and severity of the storm. Review Virginia’s evacuation zones at KnowYourZoneVA.org. It is important to note that the zone colors have been updated for 2020. Users can enter their physical address in the search bar of the website to view and confirm their designated evacuation zone.
    • Complete a family communication plan. Prepare for how you will assemble and communicate with your family and loved ones. Identify meeting locations and anticipate where you will go. Federal Emergency Management Agency guidance on family communications plans is available here.
    • Check your insurance coverage. Remember, there may be a waiting period for a flood insurance policy to become effective, and be aware that not all hurricane-related losses, such as flooding, are covered under traditional policies. Now is the time to review your coverage and contact your insurance agent for any changes. If you are not insured against floods, talk to your insurance agent or visit floodsmart.gov. If you are a renter, now is the time to ensure you have adequate coverage to protect your belongings.
    • Make an emergency kit. Assemble an emergency kit that includes nonperishable food, water, medication, sanitary supplies, radios, extra batteries, and important documents. Learn more about building an emergency supply kit here.
    • Stay informed. Identify where to go for trusted sources of information during emergencies. Check with your local emergency management office to sign up for alerts that go directly to your phone or email. Be sure to monitor local news for watches and warnings in your area and follow directions of local officials. Power outages are always a concern during weather events—make sure you have a battery-operated radio available so you can still receive life-saving alerts.

    There are many resources available to assist with hurricane planning efforts. Learn more about preparing your business, your family, and your property against hurricane threats at vaemergency.gov/hurricanes and ready.gov/hurricanes. Additional information about preparing for hurricanes during the COVID-19 pandemic can be found on the Centers for Disease Control and Prevention website.

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  • Governor Northam Announces $70 Million Rebuild VA Economic Recovery Fund for Small Businesses, Nonprofits Impacted by COVID-19 - Monday, July 27, 2020
  • Governor Northam Announces $70 Million Rebuild VA Economic Recovery Fund for Small Businesses, Nonprofits Impacted by COVID-19

    July 27, 2020

    Grants of up to $10,000 will be awarded to approximately 7,000 applicants.

    Governor Ralph Northam today announced $70 million for small businesses and nonprofit organizations whose normal operations were disrupted by the COVID-19 pandemic. The funding will be made available through Rebuild VA, a new economic recovery fund, and grants of up to $10,000 will be awarded to approximately 7,000 applicants to cover eligible expenses.

    Rebuild VA will be administered by the Department of Small Business and Supplier Diversity (SBSD). Businesses and nonprofits must be in good standing, have annual gross revenues of no more than $1.5 million, and have no more than 25 employees. Eligible businesses and nonprofits include food and beverage establishments, non-essential retail, exercise and fitness, entertainment and public amusement, personal care and personal grooming services, and private campground and overnight summer camps. Businesses must also certify that they have not received federal Paycheck Protection Program (PPP) or Economic Injury Disaster Loan (EIDL) funds or other federal funding from the Coronavirus Aid, Relief, and Economic Security (CARES) Act.

    “Small businesses and nonprofits are the backbone of the Virginia economy and the bedrock of our communities, and they have been devastated by this ongoing health crisis,” said Governor Northam. “Rebuild VA will help address the vast challenges that small businesses and nonprofits across our Commonwealth are facing as they work to recover from the COVID-19 pandemic. Because many of the affected small businesses and nonprofits located in distressed and economically disadvantaged areas of Virginia, we are designating a portion of this funding to ensure they get the support they need.”

    SBSD worked together with the Department of Housing and Community Development, the Virginia Tourism Corporation, and the Virginia Economic Development Partnership to develop Rebuild VA. The parameters for the initiative were established in House Bill 1505, which was amended during the reconvened session to implement a grant program for certain small businesses affected by the COVID-19 pandemic.

    “It’s clear that our COVID-19 economic recovery is going to be a marathon, not a sprint, and this puts great pressure on our small businesses to make costly, unexpected adjustments, from paid sick leave to purchasing PPE,” said Secretary of Commerce and Trade Brian Ball. “It is our goal that Rebuild VA will help ease the burden on small businesses, which are the livelihood of many Virginia families.”

    In an effort to accomplish the Northam administration’s objectives for diversity, equity, and inclusion, half of the program funds will be distributed to eligible small businesses and nonprofits operating in low-income and economically disadvantaged communities. This will help to meet the needs of underserved businesses and nonprofits with broad geographic diversity, while ensuring there is adequate representation of minority- and women-owned businesses.

    “Access to capital remains the number one challenge for small businesses during the COVID-19 pandemic,” said SBSD Director Tracey G. Wiley. “At a time such as this, providing funding to the most vulnerable businesses—the unbanked and underserved is our primary objective. The Agency is proud to administer Rebuild VA in partnership with our sister agencies across the Commonwealth.”

    Rebuild VA funding may be utilized for the following eligible expenses:

    • Payroll support, including paid sick, medical, or family leave, and costs related to the continuation of group health care benefits during those periods of leave;
    • Employee salaries;
    • Mortgage payments, rent, and utilities;
    • Principal and interest payments for any business loans from national or state-chartered banking, savings and loan institutions, or credit unions, that were incurred before or during the emergency;
    • Eligible personal protective equipment, cleaning and disinfecting materials, or other working capital needed to address COVID-19 response.

    SBSD will hold several webinars to review eligibility requirements and documentation needed to apply when the application opens on August 10, 2020. A one-pager on Rebuild VA is available here.

    For more information about Rebuild VA, eligibility criteria, covered expenses, and how to submit an application, please visit governor.virginia.gov/RebuildVA.

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  • Virginia Adopts First-in-the-Nation Workplace Safety Standards for COVID-19 Pandemic - Wednesday, July 15, 2020
  • Virginia Adopts First-in-the-Nation Workplace Safety Standards for COVID-19 Pandemic

    July 15, 2020

    In the absence of federal guidelines, newly adopted workplace safety rules will help protect Virginia workers from the spread of COVID-19

    Governor Ralph Northam today announced the adoption of statewide emergency workplace safety standards in response to the novel coronavirus, or COVID-19. These first-in-the-nation safety rules will protect Virginia workers by mandating appropriate personal protective equipment, sanitation, social distancing, infectious disease preparedness and response plans, record keeping, training, and hazard communications in workplaces across the Commonwealth. The actions come in the absence of federal guidelines.

    “Workers should not have to sacrifice their health and safety to earn a living, especially during an ongoing global pandemic,” said Governor Northam. “In the face of federal inaction, Virginia has stepped up to protect workers from COVID-19, creating the nation’s first enforceable workplace safety requirements. Keeping Virginians safe at work is not only a critical part of stopping the spread of this virus, it’s key to our economic recovery and it’s the right thing to do.”

    Newly adopted standards require all employers to mandate social distancing measures and face coverings for employees in customer-facing positions and when social distancing is not possible, provide frequent access to hand washing or hand sanitizer, and regularly clean high-contact surfaces. In addition, new standards require all employees be notified within 24 hours if a coworker tests positive for the virus. Employees who are known or suspected to be positive for COVID-19 cannot return to work for 10 days or until they receive two consecutive negative tests.

    The Virginia Department of Labor and Industry’s Safety and Health Codes Board voted today to approve an emergency temporary standard on infectious disease prevention after Governor Northam directed the creation of enforceable regulations in May. These temporary emergency standards will remain in effect for six months and can be made permanent through the process defined in state law.

    “As a top state for workforce development, it should be no surprise that Virginia is also the first in the nation to establish such a robust set of emergency workplace safety regulations,” said Chief Workforce Development Advisor Megan Healy. “Our workers are our greatest asset, and I am confident that these temporary standards will provide Virginians with the peace of mind they need to return to work and fuel the Commonwealth’s economic recovery.”

    “Keeping Virginia’s economy moving forward has never been more important, and keeping our workers safe is critical to sustained economic recovery,” said Secretary of Commerce and Trade Brian Ball. “COVID-19 is unfortunately going to continue impacting our everyday lives, and these regulations will provide for safer, more predictable workplaces for Virginians.”

    “The Commonwealth’s new emergency workplace safety standards are a powerful tool in our toolbox for keeping Virginia workers safe and protected throughout this pandemic,” said C. Ray Davenport, Commissioner of the Department of Labor and Industry. “Many employers have already enacted these evidence-based practices, and we are committed to working collaboratively with those who have not to ensure they are in compliance with the new emergency temporary standard.”

    The emergency temporary standards, infectious disease preparedness and response plan templates, and training guidance will be posted on the Virginia Department of Labor and Industry website at doli.virginia.gov. Workers who feel unsafe in their workplace can file a formal complaint with the federal Occupational Safety and Health Administration here.

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    Notifications

    Reopenings

    Virginia Aquarium & Marine Science Center

    • The Virginia Aquarium & Marine Science Center, will take the first steps to welcome guests back starting June 19, 2020.
    • New safety measures have been developed to keep guests, staff, volunteers, and animals safe, while complying with all state and local regulations concerning COVID-19.
    • Online reservations are required to create a touch-free payment process. Make reservations.
    • Limiting capacity with timed tickets, both for members and general admission
    • Requiring guests 10 and older, staff, and volunteers to wear face coverings (in accordance with the Virginia Governor's Executive Order 63)
    • Creating one-way paths throughout the Aquarium
    • Providing additional hand sanitizing stations around the Aquarium
    • Increasing sanitation procedures for high-contact surfaces in the Aquarium
    • Not accepting reservations between 1 to 2 p.m. each day so staff can conduct additional thorough cleaning and sanitization
    • Complying with all state and local regulations concerning COVID-19
    • Detailed information about the new procedures, including frequently asked questions, can be found here.

    Update: July 1, 2020

    Governor Ralph Northam allowed Virginia Beach to open its beaches with certain restrictions in place to help reduce the spread of the coronavirus. The City's 28 miles of beach, from Chesapeake Bay and the Oceanfront to Croatan and Sandbridge as well as the state's First Landing State Park beach, opened on May 22 to recreational activity. Phase III began July 1, 2020 and it calls for the following:

    COVID-19 Beach Regulations

    The regulations will be posted at each beach access and enforced. They include (updated as of July 1, 2020):

    • Stay 6 ft. apart – Please maintain social distancing of at least six feet from any other person (with the exception of family members)
    • Stay 10 ft. apart from other participants when playing any recreational sports
    • Wear a face covering when appropriate distancing is not possible and when entering restaurants, shops and public buildings
    • 250 people or less in groups – up from the 50 person limit in Phase II
    • No large coolers – 39 quarts or less
    • No alcohol

    Existing City ordinances already apply to some of these activities in the resort area (2nd to 42nd streets). For more information about local ordinances, visit: https://library.municode.com/va/virginia_beach/codes/code_of_ordinances?nodeId=CO_CH6BEBOWA_ARTIINGE

    Parking

    Public parking garages and surface lots may offer limited spaces, especially at Little Island Park and other locations in Sandbridge.

    Commissioner of the Revenue

    • The Commissioner of the Revenue's office is now offering citizens the opportunity to schedule online appointments for most services, including DMV Select.
    • All visitation to the Commissioner's office is by appointment only.
    • With online appointment scheduling, taxpayers can book an in-house appointment for most services offered at City Hall.
    • Citizens may schedule appointments now at: vb311.force.com/appointmentscheduler.
    • Use the convenient QR code below or visit www.vbgov.com/cor to schedule an appointment.

    Reminder: Citizens are strongly encouraged citizens to conduct business online or by phone, email and fax. Face coverings are required for conducting business inside City Hall, per the Governor's Executive Order 63.

    For more information, please contact the Commissioner of the Revenue's office at (757) 385-4251 or coradmin@vbgov.com.


    City Treasurer

    • The City Treasurer’s Office is now open to the public from 8 a.m. to 5 p.m. Monday through Friday, with the exception of the Lynnhaven location.
    • The Lynnhaven Office opening has yet to be determined. The Lynnhaven drop box will continue to be picked up daily.
    • Face coverings are required for conducting business inside City Hall, per the Governor’s Executive Order 63.
    • For more information, contact the City Treasurer’s office at (757) 385-4445 or visit www.vbgov.com/treas.

    General District Court

    Due to the current global COVID-19 pandemic and consistent with the Virginia Supreme Court's declarations of judicial emergency, and per Va. Code Section 16.1-69 (5), effective July 20, 2020, and continuing through August 9, 2020, the General District Court of the City of Virginia Beach will operate as outlined in the following order:


    Circuit Court

    During the period of judicial emergency, due to the COVID-19 emergency, the Circuit Court enters this Order to advise users of the operations of the Circuit Court through August 9, 2020:

    Updated July 30, 2020

    On July 28, 2020, Governor Northam outlined new actions to mitigate the spread of COVID-19 in the Hampton Roads region, which has seen a recent increase in new cases, hospitalizations, and positive tests. The new restrictions will apply to the Cities of Virginia Beach, Chesapeake, Norfolk, Suffolk, Portsmouth, Hampton, Williamsburg, Newport News, Poquoson, James City County, and York County.

    The following restrictions will go into effect at midnight on Friday, July 31:

    • No on-site sale, consumption, and possession of alcohol after 10:00 p.m. in any restaurant, dining establishment, food court, brewery, microbrewery, distillery, winery, or tasting room.
    • All restaurants, dining establishments, food courts, breweries, microbreweries, distilleries, wineries, and tasting rooms must close by midnight.
    • Indoor dining in these establishments will be limited to 50 percent capacity.
    • Public and private in-person gatherings over 50 people will be prohibited, down from a previous cap of 250 people.
    • Individuals who consume alcohol prior to 10:00 p.m. must be served in a restaurant and remain seated at tables six feet apart.
    • Reminder: Virginia has required face coverings in indoor public settings statewide since May 29.

    Read the full news release here.

    The full text of Executive Order Sixty-Eight and Order of Public Health Emergency Eight is available here. Read the order in Spanish here.


    Updated June 24, 2020

    Governor Northam presented the third phase of the “Forward Virginia” plan to continue easing public health restrictions while mitigating the spread of COVID-19.

    Phase Three is expected to begin on July 1, 2020. In Phase Three, the Commonwealth will maintain a Safer at Home strategy with:

    • Continued recommendations for social distancing and teleworking
    • The requirement that individuals wear face coverings in indoor public settings.
    • The maximum number of individuals allowed in social gatherings will increase from 50 to 250 people.
    • All businesses should continue to follow physical distancing guidelines, frequently clean and sanitize high contact surfaces, and keep enhanced workplace safety measures in place.
    • Read full news release.


    Updated June 2, 2020

    Governor Northam signed Executive Order Sixty-Five and presented the second phase of the “Forward Virginia” plan to continue safely and gradually easing public health restrictions while containing the spread of COVID-19. The Governor also amended Executive Order Sixty-One directing Northern Virginia and the City of Richmond to remain in Phase One. Most of Virginia (including Virginia Beach) entered Phase Two on Friday, June 5, as key statewide health metrics continue to show positive signs.

    Phase Two:

    • The Commonwealth will maintain a Safer at Home strategy with continued recommendations for social distancing, teleworking, and requiring individuals to wear face coverings in indoor public settings.
    • The maximum number of individuals permitted in a social gathering will increase from 10 to 50 people.
    • All businesses should still adhere to physical distancing guidelines, frequently clean and sanitize high contact surfaces, and continue enhanced workplace safety measures.
    • Restaurant and beverage establishments may offer indoor dining at 50 percent occupancy
    • Fitness centers may open indoor areas at 30 percent occupancy
    • Certain recreation and entertainment venues without shared equipment may open with restrictions. These venues include museums, zoos, aquariums, botanical gardens, and outdoor concert, sporting, and performing arts venues.
    • Swimming pools may also expand operations to both indoor and outdoor exercise, diving, and swim instruction.
    • The current guidelines for religious services, non-essential retail, and personal grooming services will largely remain the same in Phase Two.
    • Overnight summer camps, most indoor entertainment venues, amusement parks, fairs, and carnivals will also remain closed in Phase Two.

    Phase Two guidelines for specific sectors can be found here.

    Visit virginia.gov/coronavirus/forwardvirginia for more information and answers to frequently asked questions.


    Updated May 11, 2020

    Governor Northam signed Executive Order Sixty-One and presented a detailed framework for the first phase of the “Forward Virginia” plan to safely and gradually ease public health restrictions while containing the spread of COVID-19. The Phase One guidelines will be implemented when the data meets the public health criteria outlined by the Commonwealth. The new executive order modifies public health guidance in Executive Order Fifty-Three and Executive Order Fifty-Five and establishes guidelines for Phase One.

    The Governor’s phased approach is grounded in science and data and includes mitigation strategies to slow the spread of the COVID-19 virus through enhanced safety practices. The plan allows localities to consider delaying implementation of Phase One guidelines based on local conditions.

    Virginia Beach Housing Resource Center - VBgov.com/housing

    • Families and individuals experiencing homelessness or in imminent danger of losing their housing should, as always, call the Regional Housing Crisis Hotline, (757) 227-5932, Monday through Friday, 8 a.m. to 7 p.m. Referrals will be conducted by phone
    • Triage and screening for homeless services remain closed to walk-ins, however the following services will reopen under modified operations and with precautions in place, including:
      • Requiring all staff, volunteers and guests 10 and older to wear face coverings (in accordance with the Virginia Governor's Executive Order 63).
      • Maintaining 6-feet social distancing, increased cleaning and sanitization (especially high-contact surfaces) and providing hand sanitizing stations throughout the building.
    • Partial Reopening of Day Services Starting July 13 - Laundry, showers, housing support, and one meal for unsheltered adults (ages 18 and older) available:
      • Monday, Tuesday, Thursday and Friday, 7 to 11:30 a.m., and 12:30 to 3 p.m.
      • Wednesday, 7 to 11:30 a.m.
      • Capacity is limited and services will be available on a first-come, first-served basis
      • Individuals may access Day Services once each day
      • Day Services will close from 11:30 a.m. to 12:30 p.m. for additional thorough cleaning and sanitization.
    • Health Center Now Accepting Appointments - Southeastern Virginia Health System, the health services provider at the Housing Resource Center, is accepting patients by appointment only:
      • Monday and Friday, 9 a.m. to 5 p.m.
      • Tuesday and Thursday, 8 a.m. to noon
      • currently closed on Wednesday.
    • Telehealth appointments are also offered when appropriate.
    • Comprehensive primary care health services offered for adults and children include exams, immunizations, health education, nutrition counseling, medication assistance, and lab services.

    Call (757) 385-2437 for more information or to schedule an appointment.

    Department of Human Services – Reopening Monday, July 6

    • All services will be open to the public except for the Behavioral Health & Developmental Services Day Programs.
    • Visitors over the age of 10 should wear face coverings when meeting face-to-face with staff. Social distancing guidelines will be followed in all interactions.
    • Visitation at group homes, Intermediate Care Facilities and the Juvenile Detention Center remain suspended until further notice.
    • Citizens will continue to have the option to use telehealth or other electronic means to access services in most locations. If a face-to-face service is necessary, clients may request an appointment.
    • Emergency crisis services will continue to be available 24/7.
    • Building capacity at facilities will be limited to approximately 50%. Clients and family members may be asked to wait in their vehicle until the appointed time if the building capacity has been reached.
    • For more information, please visit VBgov.com/DHSReopen

    BEACH AMBASSADOR

    JOB TITLE: Beach Ambassador Education Team Member

    EMPLOYER: IMGoing

    OPENING DATE: 5/8/2020

    HOURLY RATE: $12.00 per hour

    TYPE OF EMPLOYMENT: Temporary

    Work Schedule: 9:00 a.m. to 6:30 p.m. Monday-Sunday

    LOCATION: Virginia Beach Oceanfront, Designated Beach Access points and roving

    DESCRIPTION:

    Our Ambassadors are the front-line friendly faces in the campaign to reopen the beaches of Virginia Beach and in welcoming back visitors and residents! These energetic, fun-loving, and service-minded staff members are the key to helping guests enjoy a safe and relaxing time in Virginia Beach.

    Ambassadors serve as a “welcoming committee,” and direct guests to signage informing them of guidelines designed to keep them healthy during their visit to the beach. Social distancing is the critical component to reopening our beaches. Ambassadors provide friendly reminders to guests and interact as needed to encourage safe distancing. Our leadership staff stands at the ready to provide assistance and guidance at all times.

    Educating our guests and helping them experience the beaches of Virginia Beach in a safe manner is our passion. We couldn’t do it without our outgoing and congenial Ambassadors. As we search for team members who share our love for the outdoors and for bringing our beaches back to life, we hope you will join our Ambassadors!

    This is not a security job this is a Beach Ambassador position. You will not be required to take any direct enforcement action.

    JOB REQUIREMENTS:

    • Ability to be enthusiastic, energetic and knowledgeable of the product and services
    • Ability to maintain a professional demeanor and attitude
    • Ability to stand for long periods of time
    • Work Environment: while performing the duties of this job, the employee is regularly exposed to outdoor weather conditions

    JOB RESPONSIBILITIES:

    • Communicate general beach regulations to guests
    • Communicate specific Covid-19 safety guidelines to guests
    • Answer questions about the Resort/Sandbridge/North End/Bayfront areas (what to see and what to do)
    • Direct guests to nearest restroom facilities
    • Maintain uniformed appearance in order to be easily-recognizable to guests
    • Pick up needed supplies prior to shift
    • Attend training sessions
    • Maintain communication with supervisor regarding questions, suggestions, and issues with guests

    Apply at https://www.imgoingevents.com/application.

    Virginia Beach Public Libraries

    Beginning Monday, July 20, Virginia Beach Public Library (VBPL) will reopen five of its branches:

    • Bayside
    • Central
    • Kempsville
    • Princess Anne
    • Wahab Public Law Library

    Residents will be able to visit the locations for limited services including browsing and checking out materials, using computers and printers, applying for library cards and picking up Summer Reading Challenge prizes.

    Customers and staff are required to wear face coverings (in accordance with the Virginia Governor's Executive Order 63) and must keep visits to one hour.

    • VBPL's Great Neck, Oceanfront, Pungo-Blackwater and Windsor Woods locations will also open with limited services on Aug. 10.
    • As part of the Tidewater Community College (TCC) campus, the TCC/City Joint-Use Library will remain closed until further notice.
    • VBPL will continue to offer holds pickup services at these branches until the buildings reopen.
    • Items that customers had checked out prior to VBPL's COVID-19 closure on March 16, 2020 are now due July 20. Customers will receive direct notice from the library with due dates.
    • All dates and services are subject to change as needed in response to COVID-19.

    For more details about library services, visit www.VBgov.com/libraries.

    Parks & Recreation

    As of Monday, July 6, all 7 rec centers are open, and activities have been increased to 1-hour blocks *except group fitness. Please be sure to check the hours of operation and the reopening information at VBgov.com/reopen.

    • Access to the centers will be limited to members only and reservations are required.
    • No new memberships will be sold for the first few months of operation.
    • There will be capacity limits and 10-foot spacing required in exercise areas.
    • Online reservations will be required to access the centers and each activity including group fitness (available for Premier, Silver Sneakers, Silver and Fit, and Renew Active members only), weight rooms, indoor multipurpose pools, and the gymnasiums for non-contact sports like pickleball and badminton.
    • Members will be notified by email of what is available and how to reserve spots.
    • Sports and Specialty Camps at recreation centers are being decided on a camp-by-camp basis, factoring in the ability for social distancing and equipment sharing. Participants for those camps will be contacted as decisions are made.
    • Details for the 20/21 School-Year Programs are still being discussed and we do not have a registration date set for those at this point.
    • For more updates on recreation centers and Parks & Rec programs, please read the FAQ document at VBgov.com/parks.

    Update July 10, 2020:

    As coronavirus restrictions are eased, Virginia Beach Parks & Recreation continues to slowly phase in and reintroduce use of its facilities and programs.

    The following activities at City recreation centers are scheduled to begin as early as July 20:

    • Increased reservations for lap swim
    • Aquatracks, family swim, water exercise classes and diving boards
    • Some senior-focused fitness programs
    • Personal training
    • Walking tracks at Kempsville and Williams Farm

    Reservations for most of these activities will begin on Friday, July 17, to start the following week.

    The following park facilities are now open for public use:

    • Basketball and volleyball courts at City parks
    • All playgrounds including those large destination sites at Mount Trashmore Kid's Cove, Bayville Farms Park, and Grommet Island
    • The Fishing Pier at Little Island Park has been open for use, but resumed collecting fees as of July 9.

    The Sports Management Unit has the following updates on athletic play and field use:

    • Athletic fields at Red Mill Farms, Lynnhaven Park, Bayville Farms Park and Oceana Park have been approved to increase from 50% capacity to full capacity for local practices and play starting July 22.
    • The department has been approved to offer youth flag football, youth fast pitch softball and adult slow pitch softball for the fall and is awaiting approval to offer adult coed sand football at the oceanfront.
    • Youth volleyball and youth tackle football will not be offered this fall.

    Lastly, the following upcoming special events have been cancelled due to the pandemic:

    • The Party at the Pier event originally scheduled for Aug. 28 at Little Island Park
    • The Water Lantern Festival originally scheduled for Oct. 10 at Mount Trashmore Park

    Update July 13, 2020:

    • On July 25, tournaments will resume at the Princess Anne Athletic Complex, 4001 Dam Neck Road, and City View Park, 2073 Kempsville Road.
    • Interested tournament organizers may review the list of updated requirements for use of those fields at VBgov.com/paac or contact paacrentals@vbgov.com for more information.

    Complete details on the rec center reopenings, including modified operating hours, will be posted at VBgov.com/reopen.

    Planning & Community Development

      • Monday, July 6 – Office open to the public by appointment only for limited services.
        • Site plan release/surety posting
        • Limited DSC comment review meeting
        • Residential alterations not exceeding 500 square fee
        • Residential interior alteration
        • Commercial interior alterations less than 2,500 square feet for Use Groups B, M, S, and F.
        • Appointments will be scheduled in one-hour increments. To schedule an appointment please call (757) 385-4621.
        • Staff continues to encourage submittals be dropped off in the building vestibule drop box or online.
      • Monday, August 10 – Office open to the public following social distancing and sanitizing protocols.
        • In-person meetings will be limited to 10 or fewer individuals.
        • Staff continues to encourage submittals be dropped off in the building vestibule drop box or online.
      • Compete details will be posted at www.vbgov.com/planning

    Virginia Beach Police Department

    • The Police Department is open to the public.
    • The Police Department is urging residents to use an online system to notify police of non-emergency crimes: Call 385-5000 and request non-emergency police services.

    Online reporting for the following crimes can be submitted via : https://eprodmz.vbgov.com/MainUI/submissions/SubmissionsMain.aspx

    • Larceny from vehicle – Property taken from a vehicle with a total value less than $500
    • Larceny – Property taken from a location other than a vehicle with a total value less than $500 (Include gas drive offs in this category)
    • Destruction of private property
    • Obscene Phone Call/Communication
    • Annoying Phone Calls/Harassing Communication​​​​​

    For emergencies, a crime in progress, or any incident in which someone was injured, please call 911


    Virginia Beach Emergency Medical Services

    • Virginia Beach Emergency Medical Services (VBEMS) has reopened the Basic Life Support (BLS) Academy enrollment.
    • VBEMS is now accepting applications for volunteers to become EMTs, serve on the Support Services Team, as well as the Marine Rescue Team.
    • For more information and details on how to apply, please visit the VBEMS website at www.vbems.com/join or call (757) 385-1999.


    Virginia Beach Sheriff's Office

    As the novel coronavirus pandemic continues to evolve, the Virginia Beach Sheriff's Office is taking every possible precaution to safeguard the health and safety of every person living and working inside the Virginia Beach Correctional Center. In consultation with health officials and federal, state and local leadership, they are closely monitoring the situation and taking proactive measures to reduce the potential for an exposure in the jail.

    • On-site friends, family AND ATTORNEY visitation for inmates at the Virginia Beach Correctional Center is CANCELED for the foreseeable future.
    • For additional information, visit vbso.net/coronavirus.

    Purchasing Office

    • Will conduct most Pre-Bids and Bids virtually.
    • Those attending bid openings are asked to wear face coverings.The public is required to remain in the reception area while waiting for a meeting to begin.
    • Access to employee offices will not be allowed unless an individual meeting request is made.
    • There is a drop box at the front of the building to drop off box for bid proposal submissions.
    • Visit VBgov.com/purchasing for contact information.

    The Real Estate Assessor's Office will reopen to the public on Monday, July 13 by appointment only. Citizens are strongly encouraged to conduct business online or by phone, email, and fax, however, appointments will be considered to assist when necessary.

    Visit VBgov.com/realestate or contact the Real Estate Assessor's Office at 757-385-4601 or assessor@vbgov.com.

    Reminder
    Governor Ralph Northam's Executive Order 63 currently requires Virginians to wear face coverings in public indoor settings, including state or local government buildings when accessed for the purpose of securing public services, to help contain the spread of the novel coronavirus.

    For the latest information, please visit emergency.vbgov.com/coronavirus and follow us on facebook.com/CityofVaBeach, twitter.com/CityofVaBeach and instagram.com/cityofvabeach.

    The Virginia Department of Health has an online complaint form to report violations of Executive Order 63 (Face Coverings) and Executive Order 65 (Phase Two Easing of Certain Temporary Restrictions). The Virginia Department of Health (VDH) has the authority to enforce Executive Order 63 and section A of Executive Order 65. VDH will review your complaint and forward it to your Local Health Department.

    If you have observed violations of Executive 63 or Executive Order 65 and wish to file a complaint, fill out this report form as completely as possible:

    Complete one report for each location where the incident occurred. Please be advised that any information you provide may be subject to the Freedom of Information Act, Virginia Code Section 2.2-3700, et. seq.

    Closures

    Update May 26, 2020:

    The following City parking lots are currently closed:

    • 19th Street South
    • 18th Street North (overflow special events lot)
    • 4th Street lot

    All other City parking locations are open, including those at Croatan and Sandbridge.

    VB Wave and Bayfront Shuttle Services Suspended this Summer

    ​The VB Wave and Bayfront Shuttle services (Routes 30, 31, and 35) scheduled to start Memorial Day, May 25, 2020 have been suspended this summer due to COVID-19 pandemic restrictions. The suspension of the seasonal services was in part due to Governor Northam's Forward Virginia Phase One guidelines and to safely reopen the beaches.

    There have been other transit service changes in response to the coronavirus pandemic. They are designed to continue essential service to all six cities for transit riders.

    Citizens are encouraged to continue using transit for essential trips, remember to maintain social distance, and exit from the rear of the bus. More information regarding transit service changes due to COVID-19 impacts can be found at the Hampton Roads Transit website: www.gohrt.com.

    For the latest information, please visit emergency.vbgov.com/coronavirus and follow us on facebook.com/CityofVaBeach, twitter.com/CityofVaBeach and instagram.com/cityofvabeach.

    # # # ​​​​​​​​​​​​​​​​​​​​​​​​​

    This section includes changes to schedules and operations of City services, facilities and events. Staff are working with event holders, especially for those scheduled during the next 30 days, to identify any cancellations or postponements. The list does not include private events. If you do not see an event here and for the most accurate information, please contact event organizers directly to confirm status.

    Cancellations

    In accordance with Governor Northam's Executive Orders as local directives enacted to protect the health and safety of Virginians and mitigate the spread of the novel coronavirus (COVID-19), most City sponsored events have been either cancelled or rescheduled, unless orders are amended or rescinded by further executive order.

    Updates on events:

    In accordance with Governor Northam's Executive Orders 53 and 55 as well as local directives enacted to protect the health and safety of Virginians and mitigate the spread of the novel coronavirus (COVID-19), most City buildings remain under modified operations.

    Updates on facility operations:

    In accordance with Governor Northam's Executive Orders 53 and 55 as well as local directives enacted to protect the health and safety of Virginians and mitigate the spread of the novel coronavirus (COVID-19), most public meetings have been cancelled, unless orders are amended or rescinded by further executive order.
    Decisions regarding future public meetings are being made as the dates approach.

    • For updates on upcoming City public meetings, please check the Events Calendar on the City website at VBgov.com/Events.


    City Council Meetings

    • City Council is allowed to meet to address issues related to the COVID-19 emergency.
    • City Council meetings will be held virtually until further notice.
    • Citizens are encouraged to submit comments prior to the meetings via email at CityCouncil@vbgov.com. The Council meeting agendas can be viewed online at VBgov.com/CityCouncil.
    • People wanting to comment can register at VBgov.com or register with the City Clerk's Office by calling (757) 385-4303 or via email at ABarnes@vbgov.com prior to the meeting.
    • City Council meetings can be viewed live on VBTV (Cox channel 48 & Verizon channel 45), online at VBgov.com/media and on Facebook.com/CityofVaBeach.

    This section includes changes to schedules and operations of City services, facilities and events. Staff are working with event holders, especially for those scheduled during the next 30 days, to identify any cancellations or postponements. The list does not include private events. If you do not see an event here and for the most accurate information, please contact event organizers directly to confirm status.

    Modifications

    Virginia Beach Animal Care & Adoption Center is open for business.

    The public is welcome to come in to adopt and reclaim pets.

    In order to facilitate social distancing, we ask that guests wait outside/in their car and please use the Facebook appointment feature to schedule a time to come in to meet/adopt a specific pet, browse the selection of pets currently available, or look for a missing pet. We will use Facebook messenger to communicate with you.

    Interested adopters: We will send you a word document questionnaire to fill out and send back prior to your appointment. We will also take your proof of current rabies/city license (for current household pets) and lease (with pet policy)/mortgage statements electronically.

    To contact VBACAC:
    Phone: 757-385-4444, option #2
    Email: VBPDAC@vbgov.com
    Facebook: www.facebook.com/VBAnimalCareandAdoptionCenter/

    Virginia Beach Human Services has implemented modified operations and had discontinued public access to building facilities.

    • Staff will continue to work on-site at various locations as well as working remotely to meet the service needs of our citizens via telehealth (video), by phone, or out in the community in low exposure settings where social distancing is possible.
    • For detailed information on how to access services, including SNAF, TANIF, Medicaid, Energy Assistance, Child Care Subsidy, Behavioral Health and Developmental Services, and emergency hotlines, click here.

    Virginia Beach Department of Health

    For information on Department of Health hours for Clinics, Pharmacy, WIC Program and Dental, please visit http://www.vdh.virginia.gov/virginia-beach/hours/.

    • Vital Statistics will be closed. Vital Statistic services will be available at the Norfolk Health Department for funeral directors/runners ONLY. The public should process their requests online through the Virginia Department of Health website.
    • Environmental Health will be offering limited services by appointment only, Monday – Friday from 8:15 a.m. – 5:00 p.m. Transactions are available over the phone or online. For more information, please call (757) 518-2700, option #3 or visit our website for applications at http://www.vdh.virginia.gov/virginia-beach/forms-and-applications/.

    VB Strong Center:

    • Please call to schedule telehealth visits for: individual appointments, intake and support services, class registrations.
    • Contact the VB Strong Center at 757-507-7200, 9 a.m. - 2 p.m., Mon. - Fri. or visit https://thevbstrongcenter.org/.

    Pathways Center has suspended client visitation until further notice.

    Waste Management has temporarily discontinued walk-in service.

    Phone service will be limited, and delays can be expected.

    For faster service, customers are encouraged to contact us through email at waste@vbgov.com, website at www.vbgov.com/wastemgt, or the SeeClickFix phone app.

    This section includes changes to schedules and operations of City services, facilities and events. Staff are working with event holders, especially for those scheduled during the next 30 days, to identify any cancellations or postponements. The list does not include private events. If you do not see an event here and for the most accurate information, please contact event organizers directly to confirm status.

    Be Aware

    Recognizing Legitimate Contact Tracers from Potential Scams

    The Virginia Department of Health (VDH) encourages all Virginians to respond and engage with legitimate contact tracing calls and emails while remaining vigilant against scams. The Commonwealth employs contact tracers to notify individuals who have been exposed to known cases of COVID-19. Contact tracing saves lives by preventing the spread of COVID-19, so we encourage every Virginian to do their part and answer calls, text messages, or emails from the Commonwealth’s contact tracers, while also remaining aware of potential contact tracing scams.

    Important information to know:

    • When a contact tracer is calling you, caller ID will read “VDH COVID Team.”
    • Contact tracers will not ask for money or information such as a Social Security Number (SSN), bank account details, or credit card numbers.
    • The Commonwealth does not charge individuals for contact tracing services.

    VDH News Release re: Legitimate Contact Tracers

    Malicious Website

    A malicious website pretending to be the live map for "Coronavirus COVID-19 Global Cases" by Johns Hopkins University is circulating on the internet waiting for unwitting internet users (PDF) to visit the website (corona-virus-map[dot]com). Visiting the website infects the user with the AZORult trojan, an information stealing program which can exfiltrate a variety of sensitive data. It is likely being spread via infected email attachments, malicious online advertisements and social engineering. Anyone searching the internet for a coronavirus map could unwittingly navigate to this malicious website.

    Please make sure to exercise caution when opening emails from outside organizations even if those organizations may seem reputable. Information on how to identify e-mail phishing and ransomware attacks can be found in the Health Industry Cybersecurity Practices (PDF) guidelines provided by the U.S. Department of Health & Human Services.

    Home Sanitizing Scam

    A post on NextDoor alerts of a scam involving men going door-to-door to sanitize homes. According to the post, two men wearing white uniforms are saying they are with the City and they need to sanitize your home. They will ask you to leave so they can spray inside but once inside, they will rob the home. The NextDoor post reports that it happened on Hoylake Drive near Edwin and the person says they reported it to the police. The police do not have any record of calls describing this kind of activity.

    How to Avoid Becoming a Victim of COVID-19 Scams

    Read the full FBI article

    If you believe you were a victim of a scam or attempted fraud involving COVID-19, or think you have information of suspicious activity by a vendor, please report it:

    • Call the Norfolk Field Office at (757) 455-0100 or 1-800-CALL-FBI
    • Submit a tip to the FBI online at tips.fbi.gov
    • If it’s a cyber scam, submit your complaint to the Internet Crime Complaint Center at ic3.gov
    • Contact the National Center for Disaster Fraud Hotline at 866-720-5721 or at justice.gov/DisasterComplaintFraud

    Possible Utility Scam

    ​Virginia Beach Public Utilities was notified that some customers are receiving calls from someone claiming to work for the City. The caller advises that Public Utilities will be turning the customer's water off imminently for non-payment and requests payment over the phone. Virginia Beach Public Utilities is not currently turning customers' water service off for delinquency, due to the COVID-19 pandemic. Virginia Beach Public Utilities urges residents to never give personal or banking information to an unverified or unsolicited caller.

    Resources

    Money

    City Services Bill Pandemic Relief Program

    The City Services Bill Pandemic Relief Program provides financial assistance to qualifying residential customers who are experiencing financial hardship due to the impacts of COVID-19. The Virginia Beach City Services Bill includes charges for solid waste collection, storm water, sanitary sewer, and water services. The pandemic relief program will provide financial assistance to qualifying applicants based on the services charged on their monthly bill. Relief is not guaranteed and is dependent on availability of funding.

    Applicants are strongly encouraged to establish an account in the City Services Bill Pandemic Relief Program database in order to receive updates on the status of the application. The email used to establish the account is the email that will receive application status updates. Due to program demand, application status updates are only available through the online application portal.

    Eligibility Requirements

    • Applicant must be a Virginia Beach resident with an active City Services account
    • Applicant must be listed as an account holder on the requested City Services account
    • Account must have been active from March 2020 or later
    • Account must have an unpaid balance due from March 2020 or later (prior balances are ineligible)
    • Applicant has been unemployed, furloughed, or laid off in March 2020 or later

    Application Requirements

    • Proof of unemployment, furlough, or lay off in March 2020 or later (one of the following)
    • Valid award letter for unemployment benefits from Virginia Employment Commission
    • Valid award letter for self-employed individual through the CARES Act
    • Verification of job loss from employer on letterhead confirming termination, furlough, or lay-off
    • Copy of most recent City Services Bill matching the account number entered on the application (bill’s due date must be March 2020 or later)
    • Service address must match the address on the application and on the proof of unemployment
    • Applicant must confirm that information provided is true and correct
    • Application must be complete, and all required documents must be valid and legible

    PLEASE NOTE THAT YOU MUST CREATE SEPARATE ACCOUNTS TO APPLY FOR THE CITY SERVICES BILL PANDEMIC RELIEF PROGRAM AND THE REAL ESTATE AND PERSONAL PROPERTY TAX RELIEF PROGRAM. YOU MAY USE THE SAME EMAIL ADDRESS BUT, A UNIQUE PASSWORD IS REQUIRED TO CREATE EACH ACCOUNT.

    For more information and to apply for the City Services Bill Pandemic Relief Program, please visit www.vbgov.com/CSPandemicRelief.

    If you experience trouble with the application, please take a look at the common application errors.

    Homeless Prevention and Related Programs – Coordinated Intake and Referral (For people experiencing homelessness/about to become homeless):

    • Eligibility: Persons experiencing homelessness or immediately at risk of experiencing homelessness within two weeks (pandemic related or not)
    • Description: Screening and referral for available programs based on the individual’s situation; not guaranteed assistance.
    • How to apply: Call the regional Housing Crisis Hotline – phone 227-5932- the Hotline is operated by ForKids, Inc; it makes referrals for in-depth assessment and then referral to appropriate/available programs or services
    • Deadline: there is no deadline. This is an ongoing service

    State Rental Assistance Program (For people facing eviction/behind in their rent due to the pandemic:).

    • Eligibility: Persons facing eviction or needing help with rent due to the pandemic only
    • Description: Financial assistance to help prevent eviction
    • How to apply: call 587-4202; operated by ForKids, Inc. ; DHNP may be developing a coordinated or integrated response
    • Deadline: There is no deadline at this time

    People behind on their mortgage/facing foreclosure:

    • The state program may be able to assist, but is currently prioritizing renters. DHNP will begin a mortgage program in approximately mid-August.

    Real Estate & Personal Property Tax Relief Program

    The Department of Human Services is accepting applications for the Real Estate and Personal Property Tax Relief Program through July 31. The program provides tax relief for households where an occupant has lost their employment due to the COVID-19 pandemic.

    • A maximum relief of $500 for residential real estate taxes and $250 for personal property taxes has been established for eligible households.
    • The amount of relief will be the billed amount, or the benefit maximum, whichever is lower.
    • Each household could potentially receive both benefits for a maximum relief amount of $750.
    • Only one application may be filed per household.
    • Potential beneficiaries may only claim their primary residence for relief – no rental or second properties are eligible.
    • An accepted application does not guarantee any benefit disbursement – applications deemed complete will be selected for review on a lottery basis.
    • Anyone who meets the eligibility criteria listed below - whether they have paid their tax bill or not - is encouraged to apply.

    Program Requirements, Proof of Eligibility, and Application

    • A copy of the 2020 real estate and/or personal property tax bill
    • Residency as of March 1, 2020. Accepted documents include:
      • Address on Virginia Employment Commission (VEC) letter dated on or after March 1, 2020, or
      • Recent utility bill highlighting name and address for relief, or
      • Current rental agreement highlighting name and address for relief
    • Applicant must have been unemployed at any time after March 1, 2020 due to the COVID-19 pandemic. Accepted documents include:
      • VEC notice of benefits award letter dated on or after March 1, 2020, or
      • Formal notice of termination of employment letter dated on or after March 1, 2020, or
      • Formal notice of layoff, furlough or reduction in hours of compensation letter dated on or after March 1, 2020

    PLEASE NOTE THAT YOU MUST CREATE SEPARATE ACCOUNTS TO APPLY FOR THE CITY SERVICES BILL PANDEMIC RELIEF PROGRAM AND THE REAL ESTATE AND PERSONAL PROPERTY TAX RELIEF PROGRAM. YOU MAY USE THE SAME EMAIL ADDRESS BUT, A UNIQUE PASSWORD IS REQUIRED TO CREATE EACH ACCOUNT.

    For more information and to apply for the Real Estate and Personal Property Tax Relief Program, please visit VBgov.com/COVID19TaxRelief.

    Residents

    COVID-19 testing may be available at your doctor’s office, urgent care center, pharmacy, or other healthcare clinic. Some testing sites in Virginia are offering community testing events, such as drive-thru testing, Each site has different policies and procedures for testing and billing; please reach out to the individual site for information about testing availability.

    Your doctor will decide if you need a test for COVID-19. If they decide that testing is needed, they might collect samples to test you or tell you where you can go to be tested. Not everyone needs to be tested Most people who have COVID-19 are able to recover at home without medical care.

    Costs
    Many health insurance plans cover the cost of testing and related health care costs. For specific information about your health insurance coverage, call your insurance company. Most insurance covers testing cost without a co-pay.

    Uninsured or under-insured people in Virginia with COVID-19 symptoms can get tested through the state public health lab for free. Please contact a free clinic, federally qualified health center, or emergency department to have the specimen collected. Your local health department can help you get connected with one of these places for testing.

    Testing Sites

    The Virginia Department of Health has an interactive COVID-19 Testing Sites Map which provides information of known locations of various COVID-19 test sampling sites and does not constitute endorsement by VDH.

    There may be additional sites that offer test sampling that are not included on the map and the status of listed sites are subject to change (may no longer perform COVID-19 testing services).

    DMV Reopening Plan

    DMV locations are opening in phases throughout the summer. An office can only reopen once it has been prepared to provide adequate social distancing and clear plastic partitions have been installed on front counters creating a safe separation between customers and employees.

    With health and safety in mind, DMV is offering service by appointment only. Appointments will limit the number of people in an office at one time to ensure social distancing and efficient service. To minimize customer volume at DMV offices, appointments will be required for specific services generally necessitating in-person service. Customers should use alternate service methods, such as online or by mail, when possible.

    Customers are limited to one appointment per person; multiple appointments made by the same person will be canceled. Customers who arrive late may need to reschedule. Please do not bring other people with you to your appointment unless you need them to conduct your transaction or for personal assistance; DMV can only allow a limited number of people in an office at one time.

    Appointments for general transactions and knowledge testing (computer) are available at:

    • 3551 Buckner Boulevard, Virginia Beach, Monday through Saturday, 8 a.m. - 6 p.m.

    For a complete list of customer service centers open to the public and services currently being provided, visit https://www.dmv.virginia.gov/general/#appointments.asp.

    Customers who need to conduct other transactions should do so via online or by mail.

    For details on DMV operations, visit https://www.dmv.virginia.gov/.

    The U.S. Treasury Department and the Internal Revenue Service are distributing economic impact payments to taxpayers in the wake of COVID-19. These payments will be distributed automatically, with no action required for most people. However, some taxpayers who typically do not file returns will need to submit a simple tax return to receive the economic impact payment.

    For more information on the economic impact payments: https://www.irs.gov/newsroom/economic-impact-payments-what-you-need-to-know.

    IRS Coronavirus Information: IRS.gov/coronavirus

    • The United Way provides food assistance. Contact their hotline at (757) 858-7777, or fill out an online form at unitedwayshr.org/coronavirus and a case manager will contact you.
    • For a list of food pantries open in Virginia Beach, click here. Changes in the list can occur at any time. Please call before going. Most pantries will have pre-packed non-perishable boxes.
    • The Foodbank of Southeastern Virginia and the Eastern Shore, is no longer scheduling drive-through food distributions. It has reverted back to normal operations where it distributes food to partner agencies, such as food pantries.
    • To find partner agencies, search by your zip code here.

    Summer Feeding Site May 26–June 30, 2020

    • Teens With a Purpose—The Youth Movement, 700 East Olney Road, Norfolk. 757-747-2679
    • Tuesdays and Thursdays from noon to 1:30 p.m.
    • Children will receive two lunches and two snacks on each day of distribution.

    To find additional Summer Feeding locations:

    Virginia Beach Department of Human Services (VBDHS) has discontinued public access to building facilities until further notice. Staff will continue to work on site at various locations as well as from remote locations to meet the service needs of our citizens via telehealth (video), by phone, or out in the ​community in low exposure settings where social distancing is possible.

    Financial Assistance:

    • Medicaid (Medical Assistance): Apply online at www.CommonHelp.virginia.gov​ or call Cover VA at (855) 242-8282 or the Enterprise Call Center at 855-635-4370.
    • Food Assistance (SNAP), Temporary Assistance for Needy Families (TANF), Child Care Subsidy, and Energy Assistance: Apply online at www.CommonHelp.virginia.gov​ or call 855-635-4370. ​
    • For those who cannot apply online or by phone, we’re offering appointments for curbside pick-up of SNAP EBT cards and paper applications for SNAP benefits are available near the drop box at 3432 Virginia Beach Blvd.
    • City of Virginia Beach Water Assistance Program: Call 757-385-3431
    • ​To report case changes, inquire about the status of benefits, and for general questions regarding SNAP, TANF, Medicaid, and Energy Assistance, call 757-385-4306.
    • Child Care Subsidy: Call 757-385-3351.

    Emergency Hotlines:

    • Adult Protective Services (APS): To report suspected neglect or abuse of adults, call 757-385-3550, Monday thru Friday, 8 a.m. – 5 p.m. Or, 888-832-3858 for all calls outside of regular business hours
    • Child Protective Services (CPS): To report suspected neglect or abuse of children, call 757-385-3400 or 800-552-7096, Available 24/7
    • Emergency Mental Health Services: Call 757-385-0888

    Behavioral Health & Developmental Services:

    • Adult Outpatient Mental Health Services (including Same Day Access): 757-385-0511
    • Child & Youth Mental Health Services (Including Same Day Access): 757-385-0850
    • Developmental Services: 757-385-0600
    • Emergency Mental Health Services: 757-385-0888 (available 24/7)
    • Informational Warmline: 757-385-0978 (available M-F 8:30 a.m. - 5 p.m.)

    To address the routine and non-emergency needs of our citizens, VBDHS has created additional pathways for citizens to communicate with our essential service staff members by using the email addresses listed below. These accounts will be monitored daily Monday through Friday and responses will be provided within one business day.

    Accessible Information for Deaf, Hard of Hearing and Deafblind

    Virginia Beach Department of Health

    For information on Department of Health hours for Clinics, Pharmacy, WIC Program and Dental, please visit http://www.vdh.virginia.gov/virginia-beach/hours/.

    The Virginia Beach Department of Public Health Women, Infants and Children (WIC) Program continues to accept new applicants to apply for services. WIC provides nutritious foods, nutrition education and breastfeeding support. Remote WIC services are available for new families to enroll in the program. Appointments will be conducted over the phone. To be eligible for the WIC program, applicants must meet categorical, residential and income guidelines.

    To apply, call your local WIC office:

    • Pembroke WIC Office: (757) 518-2789
    • Norfolk Avenue WIC Office: (757) 491-5183
    • Indian River WIC Office: (757) 424-9970
    • Oceana WIC Office: (757) 491-5928

    More information about the WIC Program acan be found at the VDH website: http://www.vdh.virginia.gov/virginia-beach/women-infants-and-children-wic/ or their Facebook page at https://m.facebook.com/VirginiaBeachWIC/.

    211 Virginia

    • 2-1-1 is Virginia’s central source for information and referrals for essential health and human service needs.
    • Online: at 211virginia.org, people can search for resources, view important alerts, and find out how to contact 211 by email, chat or phone.
    • Phone: people can dial 2-1-1. This is a free phone number that provides information about local resources such as food assistance, shelter, utility assistance, and health care. It is available 24 hours a day, 7 days a week. When someone dials 2-1-1, a trained professional listens to the situation and suggests sources of help using one of the largest databases of health and human services in Virginia. All referrals are confidential.
    • Organizations that provide ongoing services to the general public are encouraged to add their organization to the 2-1-1 database through the link “Update/Add Your Agency” at the top of the 2-1-1 website.
    • New time-limited services that are open to the general public during this health emergency, can be sent to 211admin@councilofcommunityservices.org.

    Homeless Prevention and Related Programs – Coordinated Intake and Referral (For people experiencing homelessness/about to become homeless):

    • Eligibility: Persons experiencing homelessness or immediately at risk of experiencing homelessness within two weeks (pandemic related or not)
    • Description: Screening and referral for available programs based on the individual’s situation; not guaranteed assistance.
    • How to apply: Call the regional Housing Crisis Hotline – phone 227-5932- the Hotline is operated by ForKids, Inc; it makes referrals for in-depth assessment and then referral to appropriate/available programs or services
    • Deadline: there is no deadline. This is an ongoing service

    State Rental Assistance Program (For people facing eviction/behind in their rent due to the pandemic:).

    • Eligibility: Persons facing eviction or needing help with rent due to the pandemic only
    • Description: Financial assistance to help prevent eviction
    • How to apply: call 587-4202; operated by ForKids, Inc. ; DHNP may be developing a coordinated or integrated response
    • Deadline: There is no deadline at this time

    People behind on their mortgage/facing foreclosure:

    • The state program may be able to assist, but is currently prioritizing renters. DHNP will begin a mortgage program in approximately mid-August.

    Eviction & Foreclosure Prevention Resources

    Virginia Poverty Law Center - information on a variety of important resources to assist with navigating through the pandemic including protections for tenants, temporary changes to public housing policies, and loss of income during the pandemic.

    Customer Service Updates:

    At this time, Public Utilities is is not disconnecting water service due to nonpayment. To avoid water service termination once service turn-offs for nonpayment are resumed, please continue to make regular payments on your account.

    Public Utilities is not accepting walk-in customers and the call center (385-4631) is only accepting urgent and emergency calls until further notice.

    Urgent and emergency calls include:

    • Water turn-on requests for new service
    • Water turn-off requests for moving out
    • No water complaints
    • Low water pressure complaints
    • Burst pipes or other emergency turn-offs
    • Meter leaks
    • Hazardous meter lids

    Routine requests can be submitted online at www.vbgov.com/puonlineservices or by email at vbwater@vbgov.com and will be processed as soon as possible.

    Volunteer Opportunities

    • The Medical Reserve Corps (MRC) is recruiting volunteers for its COVID-19 response. They accept volunteers with and without medical certifications. Anyone interested should register at https://www.vamrc.org.
    • If you would like to volunteer with one of the many voluntary agencies that have stepped up to assist our community at this time, visit Volunteer Hampton Roads at https://www.volunteerhr.org/coronavirus.

    Donation Opportunities

    • If you would like to make a monetary donation to assist people impacted by COVID-19, United Way of South Hampton Roads has established a Coronavirus Recovery Fund. Please visit https://unitedwayshr.org/coronavirus/ or you can text COVID to 41444 to make a donation.
    • If you would like to make a food donation, the Foodbank of Southeastern Virginia and the Eastern Shore has changed their donation process in response to COVID-19. For up to date information on food donation visit, https://foodbankonline.org/covid-19/

    The Virginia Department of Health has an online complaint form to report violations of Executive Order 63 (Face Coverings) and Executive Order 65 (Phase Two Easing of Certain Temporary Restrictions). The Virginia Department of Health (VDH) has the authority to enforce Executive Order 63 and section A of Executive Order 65. VDH will review your complaint and forward it to your Local Health Department.

    If you have observed violations of Executive 63 or Executive Order 65 and wish to file a complaint, fill out this report form as completely as possible:

    Complete one report for each location where the incident occurred. Please be advised that any information you provide may be subject to the Freedom of Information Act, Virginia Code Section 2.2-3700, et. seq.

    United Way of South Hampton Roads

    If you are in need of assistance as a result of Coronavirus, please click on the link below or call the United Way Coronavirus hotline: (757) 858-7777

    If you reach a voicemail due to call volume, please leave a detailed message and you will receive a return call promptly.

    https://unitedwayshr.org/coronavirus-help/

    Businesses

    The Virginia Beach Department of Economic Development has developed a collection of national, state, and local resources available to businesses and employees: COVID-19 Business Resources

    In addition to traditional SBA funding programs, the CARES Act established several new temporary programs to address the COVID-19 outbreak.

    Paycheck Protection Program

    • This loan is designed to provide a direct incentive for small businesses to keep their workers on the payroll.
    • The Paycheck Protection Program resumed accepting applications July 6, 2020, at 9:00 AM EDT in response to President signing the program's extension legislation. The new deadline to apply for a Paycheck Protection Program loan is August 8, 2020.

    Economic Injury Disaster Loan

    • This loan will provide economic relief to small businesses and non-profit organizations that are currently experiencing a temporary loss of revenue.
    • SBA resumed accepting new Economic Injury Disaster Loan (EIDL) applications on June 15 to all qualified small businesses, including U.S. agricultural businesses.

    SBA Debt Relief

    • The SBA is providing a financial reprieve to small businesses during the COVID-19 pandemic.

    SBA Bridge Loans

    • Enables small businesses who currently have a business relationship with an SBA Express Lender to access up to $25,000 quickly.

    For information on all the above relief funding options, visit https://www.sba.gov/funding-programs/loans/coronavirus-relief-options.

    SBA Small Business Guidance & Loan Resources - Coronavirus (COVID-19)

    Relief for Taxpayers Affected by Ongoing Coronavirus Pandemic

    • For information on all COVID-related state tax relief for income taxpayers, visit the Virginia Tax website.

    Virginia Department of Health Guidance for Food Establishments Regarding COVID‐19

    The Centers for Disease Control and Prevention (CDC) has developed interim guidance for businesses and Coronavirus Disease 2019 (COVID‐19). This inforamtion summarizes key CDC recommendations and provide VDH‐specific recommendations or details for food and food establishments.


    Guidance for Flushing Building Plumbing Systems after Prolonged Shutdown

    Public water supplies are safe and unaffected by the SARS-CoV-2 virus that causes COVID-19. However, water quality within buildings that have been vacant or have seen little use during the pandemic restrictions may be impacted due the closure. To make sure stagnant water is fully removed before employees return to work, it’s important that building owners thoroughly flush their establishment’s plumbing systems before reopening. These practices are recommended for schools, daycares, lodging, offices, places of worship, event venues, retail, libraries, museums, restaurants, gyms, healthcare and other facilities which have remained closed during the COVID-19 shutdown. To flush water systems in closed buildings, Hampton Roads utility directors advise owners and property managers to follow these steps:

    For more details and guidance for large businesses, check with The Environmental Science, Policy, and Research Institute and the Centers for Disease Control and Prevention websites.


    Guidance for Grease Control Device (GCD) Cleaning after Prolonged Shutdown

    Regular grease control device (GCD) maintenance and cleanings are necessary to help prevent fats, oils, and grease (FOG) from entering the sanitary sewer system. Please review the below document to ensure your food service establishment is staying in compliance with the City of Virginia Beach’s FOG Ordinance.

    Contacts

    Information Hotlines

    • The Virginia Beach Department of Public Health hotline: 757-683-2745 (Monday - Friday, 8 AM - 6 PM. Messages will be monitored over the weekend).
    • The Virginia Department of Health hotline: 877-ASK-VDH3

    Department of Human Services Emergency Hotlines

    • Adult Protective Services (APS) – to report suspected neglect or abuse of adults
      • 757-385-3550, Monday thru Friday, 8 a.m. – 5 p.m.
      • 888-832-3858 for all calls outside of regular business hours
    • Child Protective Services (CPS) – to report suspected neglect or abuse of children
      • 757-385-3400 or 800-552-7096, Available 24/7
    • Emergency Mental Health Services - 757-385-0888

    Videos

    VB411 In the Know - COVID-19 Relief Programs (Real Estate, PPT & City Services Bill) - July 27, 2020

    Mayor Bobby Dyer: Together We Can Reduce the Spread of COVID-19 - July 27, 2020

    VB411 In the Know - Recreation Centers Reopening, June 17, 2020

    VB411 In the Know - Phase Two Reopenings, June 10, 2020

    VB411 In the Know - Hurricane Preparedness During the Pandemic - June 3, 2020

    VB411 In the Know - Mental Health Services, May 14, 2020

    VB411 In the Know - Meals Tax Holiday, May 6, 2020

    VB411 In the Know - Volunteer & Donation Opportunities, April 28, 2020

    VB411 In the Know - COVID-19 Emergency Website, April 22, 2020

    VB411 In the Know - Resources for Businesses, April 8, 2020

    Coronavirus Update from Mayor Bobby Dyer - April 4, 2020

    VB411 In the Know - Human Services Modifications, April 1, 2020

    Coronavirus Update from Mayor Bobby Dyer - March 20, 2020

    Coronavirus Update from Mayor Bobby Dyer - March 20, 2020

    FAQs